Report IT Hammersmith & Fulham Reporting emergencies outside office hours If you need to report an emergency outside office hours such as a road collapse, dangerous pothole, knocked down lamp column, missing manhole cover or fallen tree, please do not report it online. See our emergency out-of-hours information for our emergency contact details. H&F Report It Love Clean Streets (LCS) app Use the report it app on your smart phone to report problems you spot in the street. Download the app for your smartphone and follow the set-up instructions. If you are in Hammersmith & Fulham when you do this, you can set us as your Home Authority. (You will only see this option if you are in Hammersmith & Fulham while installing or using the app). Download the Report It app for Android Download the Report It app for iOS Report it online Alternatively, you can add a report through the H&F Love Clean Streets website If you prefer not to create an account on the H&F Love Clean Streets website, there is a 'Report Now' button (This is found just below the login box of the website). For more information and a guide to using the LCS app and website please see Guide to using H&F Love Clean Streets See below a full list of problems you may want to report and links that will take you to the right place to report them. Reporting emergencies outside office hours If you need to report an emergency outside office hours such as a road collapse, dangerous pothole, knocked down lamp column, missing manhole cover or fallen tree, please do not report it online. See our emergency out-of-hours information for our emergency contact details. H&F Report It Love Clean Streets (LCS) app Use the report it app on your smart phone to report problems you spot in the street. Download the app for your smartphone and follow the set-up instructions. If you are in Hammersmith & Fulham when you do this, you can set us as your Home Authority. (You will only see this option if you are in Hammersmith & Fulham while installing or using the app). Download the Report It app for Android Download the Report It app for iOS Report it online Alternatively, you can add a report through the H&F Love Clean Streets website If you prefer not to create an account on the H&F Love Clean Streets website, there is a 'Report Now' button (This is found just below the login box of the website). For more information and a guide to using the LCS app and website please see Guide to using H&F Love Clean Streets See below a full list of problems you may want to report and links that will take you to the right place to report them. Reporting via phone or email You can also report most environmental issues, such as litter or potholes, via the cleaner, greener hotline on 020 8753 1100 or send an email to [email protected] Abandoned things: Abandoned barriers or cones Abandoned bicycles (including Santander hire bicycles) Abandoned cars Abandoned trolley e-bikes and e-scooters causing obstruction ASB, VAWG and hate crime Anti-social behaviour Graffiti Hate crime Sexual harrassment Housing Housing queries Housing repairs Houses in multiple occupation Health and safety Accident and incident reporting on HSE website Air pollution Food safety Pest problem (to book a pest control visit see pest control services) Stray dogs Trading standards Workplace health and safety Licensing breaches, enforcement and fraud Benefit fraud Fraud (report fraud committed against H&F Council) Illegal street trading Licensing problem Planning control breach Noise and nuisance Air pollution Barking dogs Bonfire problem Builders noise and pollution Car alarm noise nuisance Idling vehicles or stationary idling (leaving your vehicle engine running while stationary) Noise and nuisance - general Parking Parking enforcement issue Pay and display parking machine (broken) Parks Parks - problems in parks Public buildings and dangerous structures Public toilets Dangerous structures Roads Containers on public highway e-bikes and e-scooters causing obstruction Flooding Obstructions on roads and pavements Overhanging trees and hedges Potholes Road signs - missing/out of date/error Roadworks Please email [email protected]. Please include 'Website enquiry' in the subject line of the email. Street lighting Street care and cleaning Blocked street drains/gullies Blood on public highway Container overflowing Dead animals in public places Dog fouling Graffiti Flooding Fly-posting Fly-tipping Leaf fall in public places Litter bins Litter on roads and pavements Needles and syringes on public highways Skips Spillage - oils, paint etc Stray dogs Trees Waste and recycling Bins/bin lids not replaced Bulky waste collection Damaged refuse containers Green bags left out Missed bin collection(Missed collections should be reported within 48 hours of collection day and the crew will return to collect before the next collection day.) Public recycling sites